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Originally Posted by dr wadd
Perhaps a homepage of some type is integral, containing information that is specifically NTL related such as network status. However, licencing content from a provider such as ITN is not. At the end of the day, money is still being paid out for this "service" that I do not want rather than being redirected to useful, core functionality that I would benefit from.
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You you you you!
YOU are not every single customer are you?
On the same basis *I* couldn't care less whether a DD change facility is there or not, therefore nobody else ever will and therefore the whole idea could be scrapped.
Again, the vast majority of customers DO use the homepage otherwise they wouldn't bother spending any money on it.

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Originally Posted by Ben
I dont care what all of you think and I dont care if you work for NTL either  I am telling you that my DD was changed and I am on a SACM! End of!
So..
Is complete BS! because mine has been changed...please enlighten me...
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The only way to do it is to completely close your old account and open a new one for you on the required date. I have in the past done this for specific customers in specific circumstances.
Very time consuming and leads to all sorts of pro rata billing issues and interruptions to service.
Please don't accuse me of 'BS' since I am in a position where I would know 100%. There is *no* DD date change facility in Harmony.