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Re: DD date
No company in the world is perfect, if they were they'd be the most successful ever!
What it's worth looking at, however, is what consumers would like as part of an ideal service.
It would seem in this case, flexible direct debits is something that some people would like. Rather than disupte this concept, wouldn't it make for sense to look at why it can't be done rather than to make rather personal accusations about people's abaility to handle their own money?
I like to think I can budget quite well, but I have been caught out in the past by Orange being inflexible with their DD dates. This doesn't mean I don't deserve to own a mobile phone, or that I can't be trusted with my salary, it just means one month I miscalculated. If I was able to shift that DD to the day after I got paid then those calculations would be a lot easier. I want to enjoy my money, not worry about it. The point of DD is to help that.
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