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Originally Posted by scrotnig
See my other comments, it's a known issue but is low on the list of priorities. There isn't an infinite pot of money to throw at this, things need to be prioritised, and I'm afraid specifying DD dates is considered very low when set against the other issues.
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This may be so, but it is such a fundamentally obvious bit of functionality to have it is almost unbelievable that it wasn`t present from the off. Typical poor foresight on NTL's part and another wonderful example that they fundamentally can not grasp the concept of customer service.