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Originally Posted by orangebird
 
The system won't allow it. End of. Why can't some people take responsibility for paying their own damn bills? |
Really, and there I was thinking it was actually the fault of the angry gorilla. Well, thank you for pointing out the bleeding obvious, no-one here was able to fathom that one out for themselves.
You are completely missing the fundamental point that the system *should* allow this to be possible, the vast majority of other organisations permit a change in DD date. It is just another example of your typical attitude that NTL can do no wrong, even if it is well illustrated that this aspect of their service is sub-par in comparison to other organisations. This is one of the reasons why I refuse to pay my bills with NTL by direct debit.
Yes, it would require programming changes to their billing systems, but a well organised company would have done that while they were making other major upgrades to the system. But since NTL don`t actually seem to be capable of managing the debacle that is their internal systems I guess we really shouldn`t be surprised.