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Originally Posted by dr wadd
Can`t NTL get a billing system in place that allows customers to change their DD date? Every other organisation I have to deal with allows this without exception. I fail to see why NTL cannot do the same. I think "bloody NTL" is entirely fair in this context, if they cannot provide a simple facility that every other company can offer then they are quite simply doing something wrong.
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The council don't allow it for my council tax. But, I'm a grown up and can manage to put the money aside until they debit it from my account. It's not rocket science. Will sir be wanting ntl to wipe his ar$e for him next?

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Originally Posted by allieyoung666
We managed without a hitch, see I told you it all depends what mood the other person is in!!!!!
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No it doesn't depend on that at all. Some accounts it's physically possible, others it's not. Nothing to do with peoples moods....