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Chris W · 14-03-2005, 19:39

i believe companies are required to keep data about previous customers to conform with the data protection act- for example: if i had problems with cancelling an account with a company, and eventually succeeded, i would have a right under the DPA to request all information held on the account. If the account was deleted completely then it would not be possible to retrieve this data.

Having said that, i don't know what the period of time as, or indeed what has happened in your case!

14-03-2005, 19:39	#6
Chris W cf.mega poster Join Date: Nov 2003 Location: Reading Age: 42 Services: Virgin Media Broadband Size M Posts: 6,546	Re: I'm still a customer !!!!!!!!! i believe companies are required to keep data about previous customers to conform with the data protection act- for example: if i had problems with cancelling an account with a company, and eventually succeeded, i would have a right under the DPA to request all information held on the account. If the account was deleted completely then it would not be possible to retrieve this data. Having said that, i don't know what the period of time as, or indeed what has happened in your case!