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Re: Does anyone else have this prob or can help me?
i think that this is the situation...
the cable modem is just on the system and not actually associated to a record
phone up technical support, advise them that you have a cable modem and have the mac address handy... ask them to search for your cable modem by mac address
i guess you cant do the cable modem upgrades online...
if the above is true you will need to register the cable modem again so it can be linked to a sabs account
this will need to be done in technical support
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