Quote:
|
Originally Posted by jamgood
I look forward to phoning CS in the morning to enquire about upgrades to speed in my area. I know very little about them at the minute, only what I've read this afternoon on here.
.....and thanx to all the people on here moaning and bitching about it. Made a great read. 
Here's hoping to having a 3MB line tomorrow. 
Cheers |
Well it's the morning. I just phoned CS and politely enquired about these speed upgrades and a nice lad called Simon sorted it out there and then for me. He went quite for all of 2 minutes and said reboot the STB and all will be good. In fact, it's all now jamgood and I have a spanking new 3Mb connection.
I just like to say what a helpful and nice bunch of people NTL's CS staff are. Any problems I've ever had has been sorted out at supertime speeds and any questions I've ever had have been answered. (and I used to work for BT doing the same thing, I know what it's like to work on the CS desk.)
So here to you NTL. Cheers, from a very satisfied customer.