Morning. Ok bit of a long one. I use to have 750k [black box} ,on the 28march at 1745 till 1815 hrs i got the ntl run around trying to get my new silver box

, there is a post some where on here about that one

. Any way my nice new sam turned up on the 05march, and i did call cs to make shore that i was still on the 759k ,they said yes you are

I knew it was going to happen, just got the damm phone bill

05-16mar ..1x 750 kps broadband. THAN... 05mar..16march 1.5mb B/B..£37. 99...

So i get on to billing to fine out what the hell is going on

that was at 1010am today ...10 mins later i get a girl called St... in scotland. who was no help at all.. said i would have to pay the bill.. I say hang on i did not ask for 1.5 [3mb]. she said i would still have to pay. I say hang on, iam not paying for something i did not ask for. billing said yes.. but we will give you the rest back on the next bill.. i say how much..? billing say dont know

.. i say can i speak to the sup. billing say are you at home now.. yes i say. still waiting

Now some where i have seen a list of names you can wright to? can some one help me out?