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Re: *ALL* ntl Cap Discussion Here Please.
A low user is not necessarily a profitable proposition for an ISP.
Take the case of myself and my two neighbours, I have been on-line since the old bulletin board days (started with an acoustic coupler 300/75 speed), my two neighbours both connected to NTL at the lowest price tier within the past few years as a result of all the media hype. In both cases my neighbours cancelled their contracts after 12 months as they could not justify the cost every month. Installation costs for NTL were the same for all three of us, plus my neighbours had the promotional offer at the time (three months at half price, or whatever it was), then there was the additional cost to NTL of my neighbours continually having to phone CS due to their total lack of IT knowledge. I am not saying that my neighbours are typical of a new customer but it does seem strange that they both followed the same pattern exactly, so one can deduce that there must be many others following the same pattern.
If my neighbours are the type of †œlow userâ₠¬Ã‚ customer NTL is hoping to attract then I fail to see where the benefit to NTL is, surely a long term, savvy customer on top tier has got to be a much better proposition financially, yet these are the same customers that NTL is starting to target by all accounts.
The top tiers only advantage is their superior download speed, if NTL are going to frown on downloading then what is the point of providing the higher tiers, especially since the vast majority of NTL customers choose the cheapest tier anyway.
With VOD starting to launch are NTL going to limit the amount of films a user can download each day, not on your Nellie, suddenly there is no †œimpactà€ issues, VOD will prove what a load of BS the whole capping issue is, if you are willing to pay then other users feeling the impact will suddenly be of little concern to NTL.
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