Cable Forum - View Single Post - NTL Customer Services: Your personal experience

pazor · 13-03-2005, 17:23

i think its bloody crap.
was having problems with loss of connection on a friends pc and everytime I called ntl i was on hold for over 1hr.
I work in a call centre for ADT and people complain when they are waiting for 3mins.
but the real kick in the teeth is when you get your phone bill and see you have been charged for being on hold.

13-03-2005, 17:23	#550
pazor Inactive Join Date: Mar 2005 Location: ashton under lyne, lancs Age: 53 Posts: 100	Re: NTL Customer Services: Your personal experience i think its bloody crap. was having problems with loss of connection on a friends pc and everytime I called ntl i was on hold for over 1hr. I work in a call centre for ADT and people complain when they are waiting for 3mins. but the real kick in the teeth is when you get your phone bill and see you have been charged for being on hold.