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Originally Posted by cold
Im on the 3mb package with an upload speed of 300k but for some reason my upload speeed measures i have 300k when tested on adslguide.org but will not upload any quicker than when i was on 256k. Sounds a little strange i know but its as if my modem freezes or creates spikes of lag when it hits an upload rate of 256 and wont upload any quicker. I have the ntl:home ambit 120 SACM.
Downstream Receive Power Level : 6.05 dBmv Downstream SNR : 33.74 dB Upstream Transmit Power Level : 50.25 dBmv
Apparently my downstream and upstream power levels are a bit high......could this be the cause? If so how would i correct the issue?
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Contact CS and explain to them what's happening, tell them your power level readings and request an engineer visit to look into the problem and make any necessary adjustments. There's nothing you can do at your end, it will take a call out unfortunately.