Cable Forum - View Single Post - NTL Customer Services: Your personal experience

john smiffy · 13-03-2005, 16:11

i spent 2 hrs on to cs yesterday i tried twice as i was having trouble with e mails the first time i was told the password & my mac address was not the one for me yet i was reading it from modem in the end i got the call center to get hold hold of them and i got it sorted
but both times the tech call centers i got through to was in india and the help i was given was negligable i could have got more help from kids in local school
in the end a chap from bells hill cs got my problem sorted

13-03-2005, 16:11	#549
john smiffy Inactive Join Date: Mar 2005 Posts: 18	Re: NTL Customer Services: Your personal experience i spent 2 hrs on to cs yesterday i tried twice as i was having trouble with e mails the first time i was told the password & my mac address was not the one for me yet i was reading it from modem in the end i got the call center to get hold hold of them and i got it sorted but both times the tech call centers i got through to was in india and the help i was given was negligable i could have got more help from kids in local school in the end a chap from bells hill cs got my problem sorted