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Originally Posted by scrotnig
I'll remind you and everyone else who shares your view what the ONLY reason a company like ntl is in business for. The ONLY reason, is to make a profit. Users who want to max out their connections consititute the minority, but they cost the company money. In other words, there is no profit in having you on the service.
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I've never seen any proof of that!! How do you know how much money they make on customers?
I rent some web servers, I can get a server for £40 per month, included in the price is 1200GB of bandwidth per month, that works out at roughly 3p per gig. (I'm sure NTL will pay a lot less, probably closer to 1p per gig)
You "claim" a customer using 10GB per day causes NTL to loose money. 10GB * 3p per gig = 30p per day, or £9 per month in bandwidth charges. (probably closer to £3 per month)
So that customer costs £9 per month plus the cost to send a bill, plus electric cost, plus equipment hire costs etc...
Apart from a slight fluctuations in bandwidth charges all customers cost the same, same electric cost etc.. apart from people that call customer service a lot, these customers cost the company the most.
Pete