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Originally Posted by Mick
Sorry, but that isn't a very accurate analogy at all. For a start, it has to be a rare thing for ntl to contact customers just to ask them, if everything was ok. Not once in the years of service have I had any such after care from ntl seeking my views etc etc.
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What? Haven't you done any of their online surveys or questionnaires?
Mind the narrow set of choices you get are a laugh.Anything to get the answers that suit...but I suppose it counts as having a care for customer needs.
