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Originally Posted by Acropolis
Its the same old british thing yet again, we sit there moaning about how crap the service and the meal was, yet when the waitress comes over and asks is everything ok, oh yes its lovely thank you is alwys the reply.
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Sorry, but that isn't a very accurate analogy at all. For a start, it has to be a rare thing for ntl to contact customers just to ask them, if everything was ok. Not once in the years of service have I had any such after care from ntl seeking my views etc etc.