Moaning is a British Pastime
Anyone think it odd how consumer organisations and the like say we don't complain enough, many companies have "complaints procedures" both to provide a way of simpliying dispute resolution, but also to encourage the customer to provide "feedback", but when it comes to ntl, we are all just seen as whingers
Perhaps in some instances we have to keep making our point in the hope that one day ntl might provide the customer with an even better service?
But yes overall, I do get an adequate service from ntl, and have done for a number of years. I might well be able to get better from a BT/Sky/Adsl combination, but that would cost me a lot of installation fees, so I don't go there.
And as for the cap, won't even go there as too many threads have done that over and over again.