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Originally Posted by scrotnig
I think this could be why people are being asked to hang fire til April 4th, there probably aren't enough Samsungs in circulation.
You'd be better with a morning appointment, I've often found by the afternoon any Samsungs the engineer had have been used on the morning appointments.....
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I would have thought if the engineer was told this was a samsung swap to allow him to be upgraded they would make sure he had on by placing his name on the box in the morning. Otherwise some who will perhaps never have internet like my mother would be getting the samsungs while those needing them will still be struggling. Its only a case of putting the correct STB to the order.
IE.
Pace to those just having TV package
Samsungs for those who need top swap already having a working pace fitted.