Hey Paul thanks for the welcome
I am talking about upgrading my package from the 300k/1mbit to 750k/2mbit, not the actual upgrade from 300k to 1mbit.
I have tried upgrading through the website and it says my username is not the registered username for my modem. So when I ask for the details to be sent to me by email it sends me the username and password I just put in!! I'm not sure if the upgrade would even work through the website because as I say, I've rang 6 times and each time the operator has said it should upgrade within 24 hours.
Tindo, sorry I meant 3GB. And again, I am asking about changing my package, not about the free speed upgrade. Sorry I should have made this clear.
Any other suggestions?
