Quote:
Originally Posted by
Paul
Have you tried contacting them again? It may be that you haven't been lied to but that the automatic upgrade has failed for some reason.
Thank you for the advice I just got of the phone about 5 minutes ago.
I spoke to a very very nice scottish lady and I will be on 3mb in the next 10 minutes.
After rebooting both PC/STB several times, I had contact NTL CS again because both were stating there was no modem.
I spoke to another Scottish lady who rereshed the signal twice, then I switched off both PC/STB and back on again, then re-login
now on 3mb.
I would like to say thank you both Scottish ladies