[pnlambert]

Originally Posted by pnlambert

Hi,

I seem to be having trouble getting upgraded to 3Mbit.

First of all I tried to do it online, and it failed something about no SMS details....

Then I called CS last night, was told it would be fine, to wait 10 minutes and then reboot my CM. Did this and nothing happened. Though I would wait and see if it had happened by morning.... it didn't. Called them again and found they'd updated my billing account, but not the actual service account, and that this was now done and I'd have the new speed.... I don't.

I have been rebooting my CM, (a TJ210), and its not grabbing any new firmware, just coming straight back up.

Any suggestions anyone?

Cheers!

???