[scrotnig]

Originally Posted by on the nose

waiting all morning for my box to be changed,only to be told when he came,oh i thought i was changing your box from analog tv to digital tv,they dide'nt say that you needed a samsung box, my sat messed up now,thinking sacking ntl they crap ill be going down cancelling my diret debit and pay when i want

Very poor service which you should put a written complaint in about.

However, if you cancel your DD and 'pay when you want' the only person you'll hurt is yourself. Every single late bill puts a record on your credit file.