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Originally Posted by patchwork
I'm sure this has all been said before, but this is a long thread and reading it would use up too much of my download quota.
If NTL cannot handle people using the service they are paying for then they should not be doubling the speed of every ones connections, If NTL are overselling their product that is NTL's problem not the customers.
1GB per day is just a joke, if I was connected to BBC News 24 live video stream or any other video stream I would use tons more than 1 GB in a day.
On the NTL home page it says the service can be used for "Superfast surfing, Streaming music & video, Larger file transfers", well thats just BS. most games are DVD size nowadays, and getting bigger by the week, video streaming and TV / video on demand are growing in popularity, 1Gb per day is nothing.
I wonder how many customers purchased the fastest broadband package and had no intention of using its power. I'm sure a few have it for the "pose" factor, but most will have the bigger packages because they do download very big files and they do stream video etc...
Does anyone know how much bandwidth is used while playing online games?
I bet a few hours of gaming uses a fair bit of bandwidth, especially if you are using live voice communication and a webcam at the same time.
I guess I best start looking at other ISP's (just incase), I'm guilty of using the product I paid for.
Pete
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NTL are not overselling the service. They are selling a service that meets the requirements of the vast majority of their customers. Everything that you talk about can be done on a NTL connection with the usage limits that they have set. The majority of customers though don't want to be doing these things 24/7 every single day or even for hours on end every day. They are doubling the speeds to enhance the experience for the majority of users and allow them to do what they want to do faster. Most users will not use very much more bandwidth with the increased speeds and may even use the same.
The NTL broadband packages are residential packages for normal residential use. If you want more than the usage allowances then you will ultimately have to look for an ISP that has a package to suit yout needs.
Every ISP has to look at the financial side of things at some point. Initially they may offer packages and allow usage that means they are running at a loss in the interest of building up market share. Eventually there comes a point where they have to look at factors other than market share. Connection speeds have got to increase for several reasons but the problem is that if heavy users simply take advantage of the extra speed to significantly increase their bandwidth consumption then something has to give. Bandwidth isn't an infinite free commodity and the infrastructure has places where congestion can soon occur with inconsiderate use. The experience of the majority of users has to be the deciding factor in what is done and eliminating drains on the profitabilty of the service is a must to ensure pricing is set at a reasonable level.
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Originally Posted by patchwork
I just downloaded 1GB of data in just 64 minutes, I think 64 minutes of maximum usage per day is simply a joke for the price.
When I joined NTL it worked out cheaper than having a BT phone line and an internet package from another ISP. (It worked out the TV was a nice bonus thrown in for Free)
I can now get those services cheaper from other suppliers and not have to watch my every move and byte count.
BT £10.50
2M ADSL unmetered £34 (Top rated ISP)
Pete
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Obviously the wrong package for you then. Bye, enjoy your ADSL
