Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Woods · 11-03-2005, 18:41

Hmm, well that didn't go well. I called them up to get the upgrade. The lady immediately cancelled my current one, and then I worriedly mentioned that I had a pace box, and she said I would have to be without net access for a month as she couldn't put my old access back on because they have got rid of the old product codes.

Well in the end she managed to get me back on the new 1Mbit service rather than the 2Mbit service (I guess she just downgraded my service so i'm now paying for the cheaper one). Does anyone know what this will actually mean for my cap limits? I am going to get through the 3gb/m limit vvv quickly and it is not my choice to be on this low package so it seems a little harsh if they block my access or something? Anyone know if NTL are actually doing any enforcing of the cap yet?

11-03-2005, 18:41	#552
Woods Inactive Join Date: Mar 2005 Posts: 15	*Re: ALL* Speed Upgrade Discussion In Here Please (Part 4)** Hmm, well that didn't go well. I called them up to get the upgrade. The lady immediately cancelled my current one, and then I worriedly mentioned that I had a pace box, and she said I would have to be without net access for a month as she couldn't put my old access back on because they have got rid of the old product codes. Well in the end she managed to get me back on the new 1Mbit service rather than the 2Mbit service (I guess she just downgraded my service so i'm now paying for the cheaper one). Does anyone know what this will actually mean for my cap limits? I am going to get through the 3gb/m limit vvv quickly and it is not my choice to be on this low package so it seems a little harsh if they block my access or something? Anyone know if NTL are actually doing any enforcing of the cap yet?