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wlodar · 11-03-2005, 16:49

Hi all

My friend have just ordered bb through the phone. The problem is that when we checked if he can have an internet from ntl on their website (by tapping postcode) there was his street name but no his home number. When he called 0800183123 sales person told us there is no problem having internet in that flat. He gave him an account number and installation date on tuesaday 12-18. Is it possible that he is wrong and there is no possibility of having internet in that flat if there is no flat number on ntl website? My pal gave him Ł50 payment in advance (direct debit). If there is a problem with installation do you think he can easily get his money back?

Thanks to all anwsers.

11-03-2005, 16:49	#1
wlodar Inactive Join Date: Mar 2005 Posts: 15	ordering broadband through phone Hi all My friend have just ordered bb through the phone. The problem is that when we checked if he can have an internet from ntl on their website (by tapping postcode) there was his street name but no his home number. When he called 0800183123 sales person told us there is no problem having internet in that flat. He gave him an account number and installation date on tuesaday 12-18. Is it possible that he is wrong and there is no possibility of having internet in that flat if there is no flat number on ntl website? My pal gave him Ł50 payment in advance (direct debit). If there is a problem with installation do you think he can easily get his money back? Thanks to all anwsers.