Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

ian@huth · 11-03-2005, 15:35

For all we know NTL may have a list of areas where work is still required to bring them up to scratch for the speed upgrades. The NTL CSRs may have been instructed not to upgrade anyone in those areas. Other people calling in may be in areas that have had all the work done and it is OK for customers calling from them to be upgraded.

We don't know what NTL staff have been told to do regarding speed upgrades, if anything. As a result it is unfair to judge those who will not do your upgrade.

11-03-2005, 15:35	#534
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: New Speed Upgrades 8th March. (Part 4) For all we know NTL may have a list of areas where work is still required to bring them up to scratch for the speed upgrades. The NTL CSRs may have been instructed not to upgrade anyone in those areas. Other people calling in may be in areas that have had all the work done and it is OK for customers calling from them to be upgraded. We don't know what NTL staff have been told to do regarding speed upgrades, if anything. As a result it is unfair to judge those who will not do your upgrade.