Hi all,
Figured I'd take advantage of this and pay the £15 squid to upgrade now, since I was going to upgrade to 1mb anyway.
Just rang up, and was told by a rather unhelpful bint that they can't do it via the phone, it has to be done online, via the control panel. She said just upgrade and it'l do it for you.
Now, I've just gone into the CP and fair do's you can upgrade quite easily to the 1mb service, but surely this is going to charge me at that price
... Think I better ring back and hope someone else is on there.