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Tommy Rattler · 11-03-2005, 12:40

I'm told that the most common reason for a box to be stuck on tune is poor or degraded signal.

If you power up the box (using mains off/on - not using the standby button) your box should cycle through manufacturers name - eg PACE /TUNE / Nlt / BOOT (The actual display will probably depend which STB you have been issued with)......

If it goes: PACE / TUNE / Nlt (briefly) / TUNE - or similar - then that would indicate that the box is unable to collect the Network Information Table from the cable network..... indicating it either isn't there (no signal) or the signal isn't strong enough.

At this point - even though you may be expecting an engineer - it may be worth reaching behind the box to double check that the cable feed is securely connected to the machine - It uses a distinctive screw on F connector. If that's OK (and the F connector connection on the box itself hasn't become loose or wobbly - another possible cause of the problem) then you may want to check the other end of the cable - ie where is comes into the house and ensure that it hasn't parted company with the Cable company's wall junction as well. (If all still looks OK maybe there's a chance the cable has become snagged or damaged en route?)
Dunno - but certainly there's a few things there you can check out before the weekend!
Good luck!

11-03-2005, 12:40	#10
Tommy Rattler Inactive Join Date: Mar 2005 Location: Colchester Services: VM phone / Internet & TV FTA multi Satellite 85cm Steerable dish Posts: 12	Re: Cable Box stuck on "tune" I'm told that the most common reason for a box to be stuck on tune is poor or degraded signal. If you power up the box (using mains off/on - not using the standby button) your box should cycle through manufacturers name - eg PACE /TUNE / Nlt / BOOT (The actual display will probably depend which STB you have been issued with)...... If it goes: PACE / TUNE / Nlt (briefly) / TUNE - or similar - then that would indicate that the box is unable to collect the Network Information Table from the cable network..... indicating it either isn't there (no signal) or the signal isn't strong enough. At this point - even though you may be expecting an engineer - it may be worth reaching behind the box to double check that the cable feed is securely connected to the machine - It uses a distinctive screw on F connector. If that's OK (and the F connector connection on the box itself hasn't become loose or wobbly - another possible cause of the problem) then you may want to check the other end of the cable - ie where is comes into the house and ensure that it hasn't parted company with the Cable company's wall junction as well. (If all still looks OK maybe there's a chance the cable has become snagged or damaged en route?) Dunno - but certainly there's a few things there you can check out before the weekend! Good luck!