Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

captain747480 · 11-03-2005, 10:20

I've been abroad and so today was my first chance to check if I had been upgraded.

I'm a 750k'er with a Pace STB and I thought that I would be automatically upgraded to 1Mb.

I checked this morning, rebooted my STB and I'm still on 750k.

I called CS and said could I get a Samsung STB so I could get 2Mb. The lady said she'd add my name to the list and someone would call me next week.

I then asked about getting 1Mb whilst I was waiting for a Samsung box and she said she would have to downgrade my account for me to get 1Mb so I said I'd leave well alone for now.

Is this correct?

11-03-2005, 10:20	#493
captain747480 Inactive Join Date: Mar 2004 Location: Blackheath, London Services: Virgin 3 Play with Sky Sports & Prem Plus, Topfield TF5800 PVR. Wireless n/w over Netgear Router Posts: 53	Re: New Speed Upgrades 8th March. (Part 4) I've been abroad and so today was my first chance to check if I had been upgraded. I'm a 750k'er with a Pace STB and I thought that I would be automatically upgraded to 1Mb. I checked this morning, rebooted my STB and I'm still on 750k. I called CS and said could I get a Samsung STB so I could get 2Mb. The lady said she'd add my name to the list and someone would call me next week. I then asked about getting 1Mb whilst I was waiting for a Samsung box and she said she would have to downgrade my account for me to get 1Mb so I said I'd leave well alone for now. Is this correct?