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Originally Posted by toytown
Is there any information i can give to him to tell NTL? They have basically told him that there is nothing that they can do and he will have to continue like this, which sounds rediculous. If i had some good information to tell NTL then maybe they would be able to fix it.
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Because its the upstream that is a problem you need a friendly ntl tech support person to monitor the connection from their end and advise - but many people have just given up on interactive for similar issues.