
all new people
@ Woods -
They'll only replace the Pace STB you use for broadband with a Samsung. I think they'd only replace the other non-BB Pace with a Samsung if you have a lot of problems. As for the auto-upgrade to 1mb, prior to a box-swap...dunno. Some people seem to have had to phone up, others have had it automatically.
It is possible to use a standalone cable modem (SACM) in STB broadband areas.
Phone up ntl & ask
@ Checky -
You'll have to phone them. I don't think STB broadband users can use the online upgrade for this. And you need to phone them anyway to get a Samsung to replace the Pace.