Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

spazhammer · 10-03-2005, 20:27

yesterday i went to the webpage to upgrade my modem to 2mbps. I entered my username and password. all seemed fine. shortly after, i reset my modem (surfboard 4100) and checked it to see if there was any difference. nothing new. no superast speed upgrade. so i checked the cablemodem logs:

Retrieved TFTP Config mota4100-silver.cm SUCCESS

ok. it may take a few hours to kick in, i guessed.
it is now 27 hours later, and no matter how many times i reboot the modem, it still picks up the silver config file. chatting to my mate, he said the new 2mb config filename is something like mota-mid.cm and his worked fine.

just chatting to another mate, and he is having the same problem as me. he is using a surfboard 3100 (same as my other mate who successfully upgraded). he is also picking up the silver config file.

anyone got any suggestions on what to do? (other than phone the helpdesk, which i'll do when i get home from work tomorrow if i get time)

cheers,

wanye.

10-03-2005, 20:27	#434
spazhammer Inactive Join Date: Mar 2005 Posts: 3	speed upgrade not working? yesterday i went to the webpage to upgrade my modem to 2mbps. I entered my username and password. all seemed fine. shortly after, i reset my modem (surfboard 4100) and checked it to see if there was any difference. nothing new. no superast speed upgrade. so i checked the cablemodem logs: Retrieved TFTP Config mota4100-silver.cm SUCCESS ok. it may take a few hours to kick in, i guessed. it is now 27 hours later, and no matter how many times i reboot the modem, it still picks up the silver config file. chatting to my mate, he said the new 2mb config filename is something like mota-mid.cm and his worked fine. just chatting to another mate, and he is having the same problem as me. he is using a surfboard 3100 (same as my other mate who successfully upgraded). he is also picking up the silver config file. anyone got any suggestions on what to do? (other than phone the helpdesk, which i'll do when i get home from work tomorrow if i get time) cheers, wanye.