Quote:
Originally Posted by Comfortably Num
so basically I'm screwed. No way am I taking a day off work and waiting for an engineer that will not show. Can't CS just send me a replacement box or do I just have to ring and cancel?
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How do you know the tech will not show you got a crystal ball......fair point if you need to work but ntl do alot of out of normal working hours appointments now. Sounds like you want to cut your nose of to spite your face about canceling, with most areas you will get a tech in less than 24 hours, if you can only do Sats though you may need to wait a couple of weeks as these get snapped up very fast.