Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Mcgue · 10-03-2005, 13:49

seems like nobody can mend my problem.

Rang about 5 times, I'm not even fussed if CS don't want to upgrade me on the phone, but the message about my modem not being registered to me on the upgrade page is my concern.

After ringing 3 times, first being told its automatic, the second being told its automatic and that the error is perfectly normal (I tried telling the guy it didn't sound very normal) and the third time the nice lady said she'd do my modem there and then, and to reboot in 15mins or so and the problem with the account was missing some details. And the modem is registered to the account.

That was last night.
Still no change upgrade, but still getting the same error message about the account. I don't even mind waiting for it to be automatic, I'm quite concerned now.
Is there anyone I can PM who is able to help me as it seems nobody understands the problem.

10-03-2005, 13:49	#380
Mcgue Inactive Join Date: Mar 2005 Posts: 2	Re: New Speed Upgrades 8th March. (Part 4) seems like nobody can mend my problem. Rang about 5 times, I'm not even fussed if CS don't want to upgrade me on the phone, but the message about my modem not being registered to me on the upgrade page is my concern. After ringing 3 times, first being told its automatic, the second being told its automatic and that the error is perfectly normal (I tried telling the guy it didn't sound very normal) and the third time the nice lady said she'd do my modem there and then, and to reboot in 15mins or so and the problem with the account was missing some details. And the modem is registered to the account. That was last night. Still no change upgrade, but still getting the same error message about the account. I don't even mind waiting for it to be automatic, I'm quite concerned now. Is there anyone I can PM who is able to help me as it seems nobody understands the problem.