Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

ricko1232003 · 10-03-2005, 13:22

As a few people have mentioned i think the free upgrade via customer service is pick of the draw, my partner phoned last night and was told he had to await a letter from NTL before he could be upgraded, I phoned this morning and said by visiting this site i have noticed that some people seem to have been upgraded in my area already, and was there any chance of my connection through Samsung STB being upgraded from 1.5 to 3mb, she did a bit of typing and asked me to hold the line for a minute so she could try and push it through for me, seconds later she advised me to completely reboot, which I did, then rebooted the pc and had to re-provision/register for the upgrade, then another restart of STB and PC and WooHoo I'm on 3mb. I'm in Warrington Cheshire BTW so as you can see this area is done.

10-03-2005, 13:22	#371
ricko1232003 Inactive Join Date: Mar 2005 Location: warrington Services: virgin digital tv package, phone and 20mb bb ntl250 Posts: 11	Re: New Speed Upgrades 8th March. (Part 4) As a few people have mentioned i think the free upgrade via customer service is pick of the draw, my partner phoned last night and was told he had to await a letter from NTL before he could be upgraded, I phoned this morning and said by visiting this site i have noticed that some people seem to have been upgraded in my area already, and was there any chance of my connection through Samsung STB being upgraded from 1.5 to 3mb, she did a bit of typing and asked me to hold the line for a minute so she could try and push it through for me, seconds later she advised me to completely reboot, which I did, then rebooted the pc and had to re-provision/register for the upgrade, then another restart of STB and PC and WooHoo I'm on 3mb. I'm in Warrington Cheshire BTW so as you can see this area is done.