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Originally Posted by greencreeper
You should have been on today's customer care course  Communicating the problem to the user so that they understand that you're working with them to resolve the problem  |
I recently attended:
"Managing and eliminating unnaceptable behaviour and other performance barriers in the workplace" (I kid you not).
In a few weeks I'm on something waaaaaaayyyy better:
"Basic Administration for Windows 2000"
Quote:
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Originally Posted by greencreeper
F8. No F - F for foxtrot - at the top of the keyboard. Yes - that's it. Now hit that key repeatedly as soon as the computer starts - you've got to be quick. No - you've missed it. Let's try again but this time, hit the key much faster - like a woodpecker. HP restore utils? I think you've hit the F8 too soon. Let's try that again...
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It's only funny 'cause it's true