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Originally Posted by fatlip180
login to ntl: Broadband Internet - Connection Speed Upgrade Unable to upgrade your connection speed We are sorry that your current package or connection speed is not appropriate for an online speed upgrade. Please call customer support on 0800 052 2000 for further assistance with changing your service level.
this is what i get manually upgrading my connection via website, any ideas???
im on 1.5mbit at the mo n'd i live in burnley
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A few reasons as to why you may get this error.
1.you have a ps2 or xbox package.
2.you have a broadband plus package.
3.you have recently upgraded or downgraded your account.
4.your using a set top box.
If you have 1 of the above and are getting the error messge you will need to call cs to get your speed upgraded.