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Originally Posted by paul_v42
Some people don't seem to relise just how big of a task this actually is. There are thousands (sorry millions accourding to ntl) of customers who are going to get this upgrade. DO you really think tehy would risk the network by putting everyone on at the same time? If something goes wrong it would be chaos. We already have people calling in to get the speed inscreased because "it's the 8th and im still on xxx speed" No official word was given prio to the upgrades for good reason.
Give it time mate, it will come sooner rather than later. Like other people have suggested in here, give CS a call and _kindly_ request it. I mean come on, it's only one day. Before you even knew about the speed increases you were probably more than happy with what you have. Now you hear some customer are getting higher you want want want.
Im on the 2Mb now mind and I can tell you, it's brill  |
I had somebody call earlier who wanted to know why he was only getting a 2mb connection when it was upgraded to 3mb.
Took him to a couple of download sites and he was getting a quicker speed than the average 3mb connection should be getting.
He still didnt believe me though!
they never do when that happens!
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Originally Posted by fatlip180
cable modem 4 me m8, i live in burnley
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i have no idea about particular areas tbh. I dont get told enough regarding these things to know why some people can and some people cant. All i can do is suggest possible reasons why, they're all just my own opinions and would be the same opinions i would have if i didnt work for the company.