Quote:
|
Originally Posted by barrada
I suppose like a lot of you I have been waiting for the NTL speed upgrade to happen. This was due to take place on 08/03/05. I thought I would receive something from NTL regarding this or there would be something on their website but I have been checking and so far nothing. Tonight I went to ntlworld.com and into the section 'Upgrade my Broadband speed' and clicked on it. It took me to a page of my account that said - "You are currently on 750k. You can upgrade to 2Mb for no extra charge". I took that option, the modem rebooted and I am now on an obviously faster connection. It would therefore seem the upgrade will not happen automatically  and you have to go in and do it manually. Hope this is of help to some of you or maybe you guys already knew?
www.barrada.co.uk |
The upgrade will happen automatically, but it was always stated FROM MARCH 8TH, not ON MARCH 8TH.
Customers will be automatically upgraded in due course, but those who wish to get it faster can in most cases do so using one of several means.
__________________
Quote:
|
Originally Posted by Zeph
Hi guys, I got a new Samsung box fitted today (shineeeeeeey) and phoned NTL as soon as I got home and was able (0800 052 2000 - Option 5) spoke to a very nice lady who said that it should be working straight after a reboot of the box and PC, I have a router so take PC to mean router. After a reboot of the box and router, exactly nothing, no net connection whatsoever.
Went to have dinner, and rebooted everything a few times after dinner. Phoned NTL CS back up and was only in the queue for about 5 minutes, i spoke to a nice man who said everything had been done properly at their end and i'd have to phone TS on their 0845 number, i did so, followed the options and spoke to someone within 10 minutes, it was eventually worked out that they'd sent the box a hit and then deleted the file from the box rather than the other way around leaving us with no way to connect to the internet, he sent a new hit to the box and sure enough it worked first time, after a reboot of everything (again) and a provision and another reboot later, im now downloading at 240Kb/s so all's well that ends well i guess  |
Samsungs are the business, I have to say. I have two! (and two Paces as well. And one SACM.)