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Originally Posted by MatTman
not really great if "YOU" have to phone them for it.
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It is if you are not supposed to have it yet and by phoning them you get it early
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Originally Posted by scrotnig
What problem do you have with commercial private companies trying to keep customers?
Nobody's said it's a gift, but it IS a free upgrade which has been done to maintain competitive edge.
As I've said (yawn) 1000 times before, if you were a window cleaner and could get away with charging £5 per house, you wouldn't decide to charge £3 to be nice to your customers, you would only do so if there was business justification for doing so. It's exactly the same for ntl, and anyone who thinks companies should be giving stuff away out of the goodness of their heart should go and live in Russia.
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