Quote:
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Originally Posted by The Cyclist
I canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t help but agree with †˜fatlip 180ââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢. This †˜free upgradeââ‚à ‚¬Ã¢â€žÂ¢ has been in the pipeline for a while. NTL could have contacted people with Pace boxes and offered them an exchange prior to the upgrade going ahead. This would have limited the frustration of people like myself having to wait for a new Samsung box, which is not going to be earlier than the 4th April. Secondly, if itââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s to be rolled out over the coming weeks then we should have been contacted via email to give us an indication of the time span. As for this being a free upgrade, itââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s not, there are plenty other providers providing most of these speeds and NTL have to compete or loose customers. The problem with NTL management is they donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t know how to pre-plan.
John  |
I always ask this question:
If ntl is so bad, why do you stay with them? Feel free to change to an ADSL provider, as is your right.