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Originally Posted by Jonzy
So has anyone actually had an 'automatic' upgrade or have they all been user initiated in some way.... phone/web requests?
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Did mine over the phone earlier this evening. Looks like the system is rather busy at the moment with people phoning in for the same thing. But when I did manage to get through it was all done in about 5 minutes. If only NTL had more staff like the CS representative I went through to tonight.