Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Lemonhunny · 09-03-2005, 16:13

I just phoned ntl to see about getting a new set top box, as I have the Pace box, and am currently on the 750k connection. Waited no more than 2 mins to get through to the CS rep. He was a very pleasant man who knew exactly what I was talking about and after. He immediately upgraded me to the 1mb that the Pace box takes. And was thereafter very apologetic that the first appointment he could offer me for the box replacement was April 5th. That wasn't a problem to me, and I made the appointment for April 6th as I'll be working on the 5th.
After telling me I would probably have to reset the box, and reboot the pc, he reiterated my appointment time, and I thanked him for his help.

All power to ntl, with whom I've never had a problem since the nynex days.

09-03-2005, 16:13	#178
Lemonhunny Inactive Join Date: Mar 2005 Posts: 7	Re: New Speed Upgrades 8th March. (Part 4) I just phoned ntl to see about getting a new set top box, as I have the Pace box, and am currently on the 750k connection. Waited no more than 2 mins to get through to the CS rep. He was a very pleasant man who knew exactly what I was talking about and after. He immediately upgraded me to the 1mb that the Pace box takes. And was thereafter very apologetic that the first appointment he could offer me for the box replacement was April 5th. That wasn't a problem to me, and I made the appointment for April 6th as I'll be working on the 5th. After telling me I would probably have to reset the box, and reboot the pc, he reiterated my appointment time, and I thanked him for his help. All power to ntl, with whom I've never had a problem since the nynex days.