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Originally Posted by Electrolyte
I'm sorry but I'm going with OrangeBird with this. It would cost NTL much more on your move than what NTL are already doing.
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In the future it would save them alot of hassle. It's easier to replace a single cable modem than to replace a set-top box which provides both TV and broadband. In the future if we breach the cap on Samsung boxes what are they going to do then? Go through this entire episode yet again.
A STB costs more than a SACM.
NTL is thinking about today rather than tomorrow because of their outstanding debt, and therefore aren't willing to pay for a engineer to install a cable modem.
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Originally Posted by orangebird
Umm, not at all. Not every user on a Pace STB wants to go above the 1meg speed, which the pace is capable of and therefore doe not need swapping.
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And when NTL do decide to make their minimum broadband offer a 2Mb product or more in the future?...