Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

tom101 · 09-03-2005, 13:49

I just phoned CS. My Pace STB will be replaced on 4th April between 8 and 12, (apparently this is the earliest they can do) and until then my service will be upgraded from 750K to 1M. I'm happy with this, the only bummer will be waiting in to see if the engineer turns up..... or rather my wife waiting in and getting stressed when the engineer doesn't turn up and then having to go through the whole thing again another day.

This is not a pop at NTL specifically, but surely companines ought to be able to arrange deliveries within say a two hour window these days, or at least phone the day before to say roughly what time they'll turn up?

09-03-2005, 13:49	#53
tom101 Inactive Join Date: Jun 2004 Posts: 3	Re: New Speed Upgrades 8th March. (Part 4) I just phoned CS. My Pace STB will be replaced on 4th April between 8 and 12, (apparently this is the earliest they can do) and until then my service will be upgraded from 750K to 1M. I'm happy with this, the only bummer will be waiting in to see if the engineer turns up..... or rather my wife waiting in and getting stressed when the engineer doesn't turn up and then having to go through the whole thing again another day. This is not a pop at NTL specifically, but surely companines ought to be able to arrange deliveries within say a two hour window these days, or at least phone the day before to say roughly what time they'll turn up?