Quote:
|
Originally Posted by orangebird
The internal comms that I've seen say all the upgrades will be done over the next few months. Not once was it ever stated that it eould happen immediately, so I really don't know what you're all getting so wound up for?
|
Because there's an NTL webpage saying the update is available for cable modem and STB customers I would guess
But...... credit where it's due, 750k to 2MB (in my case) is a decent upgrade and having politely fought my way through the internal comms battles I've got it. There does seem to be a staff training/comms issue here though, given the inconsistent responses people are getting - and it's that that's causing the grief more than anything.
__________________
Quote:
|
Originally Posted by etccarmageddon
I think the talk of 'compensation' is fairly insulting to those who've worked hard to give a 'free' product improvement.
You're getting vastly improved speeds either now or within the next few weeks or months. There's no longer a £25 one off charge. And the cap sounds fairly lax. What more do you want!!!
|
Well, world peace would be nice if you can fix it
The free upgrade will do for the time being though!