Quote:
|
Originally Posted by pdjkeelan
They have lost 1.25Mb... my point is NTL don't offer 750k anymore so in essence my service is no longer 750k it's 2Mb I am paying for a 2Mb service not 750k. If the timescale orangebird talks about is correct and it takes a few months for me or anybody else to be given the speed we now pay for (free upgrade or not we're still paying for it) then they can demand compensation as their speed is less than half what it should be.
|
You have "lost" nothing. You are paying for a 750k service up to the time that ntl decide to upgrade you to 2Meg. New customers will be installed with 2Meg, but the time it takes to upgrade 1 million customers is not insignificant. The upgrade is free, and you currently enjoy the same service you had last week, so you have lost nothing at all. You will gain when ntl upgrade you.
Quote:
|
Originally Posted by pdjkeelan
Everybody is saying be greatful for the free upgrade, I don't understand why? We do pay for the service, they're increasing their speeds to compete with ADSL and Telewest. If orangebird's timescale is correct then it's a absurd upgrade for STB users.
|
Not really .... have you tried to replace god knows how many STB's on one day before ... ?
The point is it's a free upgrade starting from 8th March ..... they are still keeping to their word, you will be upgraded, just give them some time.
You have lost nothing, and no compensation is due.