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Old 09-03-2005, 13:38   #36
orangebird
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Location: Hampshire
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Re: New Speed Upgrades 8th March. (Part 4)

Quote:
Originally Posted by pdjkeelan
They have lost 1.25Mb... my point is NTL don't offer 750k anymore so in essence my service is no longer 750k it's 2Mb
Err, no, it's not. You agrred to a 750k service, and that's what you're getting.

Quote:
I am paying for a 2Mb service not 750k.
Once again, no your not. You're paying for what you ordered, a 750k service.

Quote:
If the timescale orangebird talks about is correct and it takes a few months for me or anybody else to be given the speed we now pay for (free upgrade or not we're still paying for it) then they can demand compensation as their speed is less than half what it should be.
Go on then, try it. I could do with a laugh.

Quote:
Everybody is saying be greatful for the free upgrade, I don't understand why? We do pay for the service, they're increasing their speeds to compete with ADSL and Telewest. If orangebird's timescale is correct then it's a absurd upgrade for STB users.
Yawn. ntl aren't competing with Telewest. And they also outpaced adsl even before the FREE upgrades.

ntl are covering their backs by stating 'the next few months'. It's highly unlikely it will take this long, but it's always wise to underpromise and overdeliver...
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