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Originally Posted by nostra
the problem is that those that are saying no are following the procedure that has been told to them as these upgrades are supposed to be automatic and is not the csr's fault
but i agree all in all a bad customer service experience  as some are then allowing you to do this bit of a CSR lottery |
I think wait a see we might be on 750K in the northwest and down south i 2 and 3 meg numbers another ex cwc divide.