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Originally Posted by ian@huth
If you were told it would be after midnight then it was possibly a porkie. If the agent had done the upgrade for you it would have been virtually instantaneous. You have probably posted about it already but you have rebooted your CM haven't you?
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Yes, I have rebooted a few times, and with no result.
Anyway, if I have been fobbed off, Im not happy, are the calls logged at all (so I can trace it back to the person who responded on T/S as I cant remember), because Ill be complaining about this if i was indeed lied to, I mean what is there to gain by T/S lying to me, Im on the verge of being VERY angry, if post midnight I havent been sorted Ill be sending a very very angry (yet perfectly eloquent :P) email to the relevent NTL complaints dept, that guy better hope he didnt lie to me, for if he did he picked the wrong guy.